Chat Room Has Been Upgraded! - Al-Anon Family Group

John · ~*Service Worker*~

Chat Room Has Been Upgraded!

confused · Senior Member

thanks john

chris52 · Senior Member

Thank you John,

Yes I have been able to log into chat more easily since it was changed.

Sadly I missed most of the marathon chats over New Year because I couldn't get into the room but it seems much better now.

Many thanks,

Chris52

Cilla · Senior Member

Hi John,

The chat window does appear to be a bit more user friendly, last night though during the step meeting we kept getting server issues which would rechannel everybody in the room... is there anyway around that or has that been resolved as well? Other than that I like it.

Thanks John

Cilla

kat4u · Veteran Member

thanks John, I still can't log on to the chat window..it gives a security warning..what is that all about? I haven't been able to get into chat for several days now..what am I doing wrong?

rosie light shines · ~*Service Worker*~

last night i tried UNsucessfully to stay in the chat room...had to give up on the meeting that i REALLY needed......i hope this is resolved soon, cuz i NEED these meets, but the frustration of being "split" and disconnected, and just over and over i gave up and went to another site for a meeting

just wanted to give my experience so folks will know that AS OF last night, it was a disaster!!!!! peace/ rosie

kat4u · Veteran Member

I agree rosie, I really wanted to be in a meeting, felt like I needed to be..and frustrated cos I couldn't get in..all of a sudden this seems to have happened, I wasn't having problems in the past few mos..only the past few wks this has appeared

just me · ~*Service Worker*~

John,

I cannot enter new chat! All I see is a box with a red x in it. Do I need to download software? Please help!

Julia

bcanuck · Senior Member

Hi John,

I can't get in at all. What is this new pop-up asking me to "accept the plug in by some name". This comes with warnings that the certificate is not known or something like that.

Bonnie

kat4u · Veteran Member

yes, Bonnie, I have had the same thing pop up too, and Im afraid to click on it, because it says its unsafe...thinking I may have to withdraw from miracles in progress, and find another alanon, this is just too discouraging to find something great, and then get kicked out of it. I have no idea what happened...I enjoyed the chat room but now there is absolutely no way in ...

John_R · Veteran Member

It is perfectly safe to accept the security certificate. It's just asking you if you want to run the Java applet to enter the chat room. It'll have some French guy's name on it; he's the one that wrote the software. I've had some people say it asks them every time; it only asked me once.

As for the red X, I had that happen on a new laptop and I had to go here to download the Java software:

http://www.java.com/en/download/index.jsp

It was fine after that.

sugarca · Newbie

I was trying to get in chat room for a week. I finally saw the posts here and I clicked on the message that come up and in the chat room right away. It's so good to have it back!

Emmie11 · Senior Member

John,

Once I was able to accept Phillippe whoever and his security certificate, I have been able to get in and it has worked beautifully. I think the new format runs a lot more smoothly and except for the web splits or whatever when all the attendees get bounced and have to come back in, it had been great. I like the new look and the pm chatting is better also.

Thank you so much for all your service. Happy New Year.

Emmie

John_R · Veteran Member

We are working on the netsplit problem also, and may have a solution within a couple weeks. It's out of our control at the moment.

bigAl · Newbie

hello john.this is bigAl.i have been havin a problem getting into meetings also.is there something i need to do to make this new process work

John_R · Veteran Member

There shouldn't be anything in particular you need to do -- what is happening when you try to get in?

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