The material presented
here is not Al-Anon Conference Approved Literature. It is a method
to exchange
information, ideas, feelings, problems and solutions on a personal
level.
I have had a rather long issue with a company that owes me some money. I admit to being rude and sarcastic when dealing with them by phone and email over it quite a few times.
I got a mail from them last night that today i need to respond to. With my twisted thinking last night I was on my high horse and was composing bitter, cutting replies in my head. I wake up this morning and this has gone. Thank goodness. I don't want to be that person.
I realise that what this behaviour does is make me feel bad about myself. As well as be a nuisance to the company employees.
Instead I want to reply with dignity and grace. Come away feeling good about myself.
-- Edited by Calm Lady on Friday 5th of August 2016 12:32:04 AM
I love when this happens, you wake up and its like your higher power heard your need to let go and it happens. Im a bit like this in my car, it brings out the worst in me and i can drive like a maniac, think I own the road and its ridiculous, im a 45 yr old woman and can behave like a 17yr old thats just got a new toy, lol. There was a recent reading all about this and ive calmed down and what a difference, its like taking back your power, relaxing and going with the flow. Taking lif3e on lifes terms i think. Dignity and grace are so understated.x
I work in the complaints department for a fortune 250 company. We make mistakes like all big companies, and I hear from a lot of very upset people, as you might imagine. We do our best to make things right to the extent possible,but i assure you that in every case, the person you are talking to is not directly responsible for what happened and would give you the money immediately if it was in their power. Many times, I've wanted to give my own funds away. Your dignity and grace will be very welcome. It's hard to accept powerlessness in a customer service situation, isn't it? It is on the employee side also. Someday I will write a book. It's funny how people will scream and curse, then ask if we're hiring. Lol.
(((Calm Lady)) Your program is working !!! Great!!! that is how it works We changed on the inside and suddenly we are responding differently, with much courage, wisdom and courtesy.
When i first noticed this, I was amazed --today I simply smile and say Thanks HP -- It is progress not perfection we seek. Good work.
Great post and share - I see many miracles in progress in this thread....and that's what keeps me coming back! Oh yeah - as well as the great fellowship, lovely people, smiling faces and grace all around!
(((Hugs))) - God is good and he does lead us when we let him!! I can relate to feeling bad when I act like a temper-tantrum throwing teenager. I too am working to pause, process, think before I act/react to avoid that ugly feeling.
Make it a great day all!
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Practice the PAUSE...Pause before judging. Pause before assuming. Pause before accusing. Pause whenever you are about to react harshly and you will avoid doing and saying things you will later regret. ~~~~ Lori Deschene
